Reseller FAQ

Is there any cost to becoming a reseller of VE Mobile?

No...there is no out of pocket cost at all to you.

What is the commission structure?

We have tried to keep the program as simple as possible. You receive a 30% discount on the licenses that you purchase through the website.

What is the VE Mobile license purchase process?

VE Mobile software licenses can be ordered through the website with a purchase order number. Simply log-in with your reseller account and place the order.  You can specify the end-user name for the license file to be generated.  Once your order is placed, an account admin will contact you to ensure that the software and hardware order is completed. Once the order has been confirmed, we will issue the VE Mobile software license key via e-mail. This key can be entered into the free version of VE Mobile to unlock the full set of features.

What kind of sales and technical support do I get as a reseller?

As a reseller we would be available to answer general technical and support questions. When it comes to troubleshooting a specific customer technical problem we will initially provide you with 2 technical support incidents. Then you could earn an additional support incident for every license that you sell. In both cases our support staff is available Monday through Friday from 9:00 AM EST to 5:00 PM EST. We can be reached in the following ways:

Telephone: (855) 335-6442
E-mail: [email protected]

Sounds good. What do I need to do sign-up?

In order to sign-up, we will ask you to sign a copy of the Reseller Agreement.  Once you are ready to go, send us an e-mail and we will forward those documents to you.